Website Privacy Policy
Effective Date: October 13, 2021

Scope of this Policy

Factual Data has created this privacy policy in order to describe how we collect, use, maintain, share, and protect your personal information when you use our website, This privacy policy applies to information collected when you visit our website. It does not apply to information collected in any other way, including information collected offline. This privacy policy is not a contract and does not create any legal rights or obligations.

Children's Policy

Our website is not directed at children under the age of 13.

Changes to this Policy

We may modify this privacy policy at any time. If we do, we will post the revised version here. You should periodically check here for the most up-to-date version of this privacy policy.

Personal Information

You may elect to share personal information with us such as name, an email or physical address, or telephone number, and any other personal information you choose to provide.

We use information you send to us through the Contact Us and Become a Client pages to respond to your inquiries or comments.

If you choose to apply for a job through our website, you may enter personal information such as name, address, email address, social security number, signature, telephone number, education, employment, employment history, and citizenship status. We use this information for employment purposes.

Information Automatically Collected

When you visit the website, we automatically collect certain information, such as your IP address, device ID, browser type and operating system, the domain from which you came, the page you are viewing, and the date and time of your visit.

We use this information for a number of purposes, such as investigating security incidents, running analytics to understand usage, and for compliance with security standards.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics uses cookies and similar technologies to collect information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We do not combine the information collected through the use of Google Analytics with personal information. For information on how Google Analytics uses data and how to control information sent to Google, visit

We use the information we get from Google Analytics to understand how our website is used and make improvements.

Third-Party Links and Websites

You may be able to access third-party sites by clicking links on our site. We are not responsible for the privacy policies or practices of any third-party sites, and if you visit those websites, we encourage you to review their respective privacy policies.


We use cookies to collect website usage data, to improve the site and our services, as well as your experience with the site. Cookies are pieces of information generated by a web server and stored in your computer. Factual Data uses session cookies. You can control cookies through your browser settings and other tools.

Choice and Online Tracking

As a user of our website, you control the personal information you send to us when using our online client sign-up form or our contact us form or employment application.

Factual Data does not track your online activities over time and across third party websites. However, other third parties may be conducting online tracking on our site. To learn more about the choices you have regarding online tracking, please visit these sites:

Information Sharing and Disclosure

We don’t intend to share your information with third parties. However, we may disclose your information in the following scenarios:

  • When required by law, subpoena, or other legal process or enforceable governmental request or when necessary to protect our rights.
  • When necessary to investigate, take action, or prevent suspected or actual illegal activities, fraud, or potential threats to safety or personal physical safety.
  • If our company or our assets are acquired or purchased by another company, that company will assume responsibility for the information collected through the website.

Access and Correction of Personal Information

You may access and update personal information you have provided through our website either by submitting updated information using our online Contact Us form, or by contacting us at the address or telephone number listed below.

Factual Data
Attn: Consumer Assistance
PO Box 530090
Atlanta, GA 30353
Phone 877-237-8317

Security and Confidentiality

Factual Data strives to protect personal information that we collect, maintain, and disclose through the use of administrative, physical, and technical safeguards. Personal information submitted online is transmitted through a transport layer security (TLS) transmission, which is a protocol for establishing a secure connection for transmission. Our security program is designed to: (1) ensure the security and confidentiality of personal information, (2) protect against any anticipated threats or hazards to the security or integrity of the information, and (3) protect against unauthorized access, alteration, and unlawful disclosure of the information. We dispose of such information by taking measures to protect against unauthorized access to or use of the information.

Point of Contact

If you have any questions or comments about Factual Data's privacy policy or our privacy practices, please contact us at:

Factual Data
ATTN: Privacy Officer
250 E Broad Street
Columbus, OH 43215
Phone: 1-855-871-3076