Privacy policy


This privacy policy applies to Factual Data, its websites ("Websites") and its various information and verification services and products. This policy may change from time to time without notice. Please check the policy each time you use our Website for the most current information.

Collection and Use of Information

Internet Information - By visiting the Factual Data Websites, it is understood that we may collect information regarding your connection to our systems, including (but not limited to):

  • General Internet data, including your Internet protocol (IP) address
  • The web page from which you entered our site
  • Which of our web pages you visited
  • How long you spend on each page.

We may use the information we collect to study how this site is used, so that we may improve and enhance your experience on our Website.

Information You Provide - By voluntarily providing information through the Factual Data Websites, it is understood that we may use the information provided for various reasons, including (but not limited to):

  • Credit Reporting
  • Verification Services
  • Consumer Business Reporting

Depending on your transaction with Factual Data, you may provide to Factual Data certain information (generally labeled as Personally Identifiable Information ("PII")), including (but not limited to):

  • First and Last Names
  • Home Address (including ZIP postal code)
  • Secondary Addresses
  • Mailing Addresses
  • Billing Address
  • Telephone Numbers
  • Email Address
  • Date of Birth
  • Social Security number (SSN)
  • Driver's License Number
  • Employment History / Information
  • Credit Card Number / Information
  • Loan / Mortgage Number / Information
  • Bank Account Number / Information

Factual Data will use the information collected from you for the purpose for which you provided such information. Factual Data will not release your Personally Identifiable Information to third parties except as necessary for us to process your transaction or as necessary to comply with or allowed by applicable laws.

Personal Information Disclosure: United States or Overseas

Personal information submitted to Factual Data for purposes of providing certain services may at times be shared with third parties and transferred outside of the United States.  All personal information will be transmitted and stored in a secure manner in accordance with the terms of this Privacy Policy.

Protecting Your Information and Site Security

Factual Data uses industry best practice security technologies to safeguard Personally Identifiable Information and any other information you may provide us.  We participate annually in the Verizon Business / CyberTrust SiteSecure program, which includes quarterly external vulnerability scans.  In addition to this assessment,  Factual Data participates in multiple third party audits and assessments of our controls and environments, including SSAE-16 SOC I (formerly SAS70 Type II). All clients must use two factor authentication to access PII data.  All data is encrypted at rest (on storage devices) and while in motion (transit).  Logical and physical access to data stores is restricted, requiring multiple levels of approval for access. 


If you have any questions regarding our privacy policy, you may contact:

Shawn Ekblad
Senior Compliance Officer

Factual Data
5100 Hahns Peak Drive
Loveland, Colorado 80538

In accordance with California Civil Code § 1786.20, the representative named above will be able to assist you with additional information regarding our privacy practices and policies in the event of a compromise of your information.