Consumer Assistance

Factual Data provides credit reports from the Nationwide Consumer Reporting Agencies (NCRAs), Experian®, Equifax® and TransUnion® to its clients. Factual Data's clients are primarily banks, mortgage companies and other lending institutions that have a permissible purpose under the Fair Credit Reporting Act (FCRA) to obtain credit information for lending purposes. Factual Data does not maintain a database of consumer information. We may assist you if one of our clients accessed your credit report through Factual Data.

HOW CONSUMER ASSISTANCE CAN HELP YOU

The Consumer Assistance department can assist you with your Factual Data Credit Report in the following ways:

  • Provide a free copy of your Factual Data Credit Report requested by our client
  • Dispute inaccurate or incomplete information appearing on your Factual Data Credit Report
  • Guide and answer questions regarding your Factual Data Credit Report

Consumer Request Form

FREQUENTLY ASKED QUESTIONS

Why does Factual Data show up as an inquiry on my credit report?

How do I obtain a copy of my credit report from Factual Data?

How do I dispute inaccurate or incomplete information on my credit report from Factual Data?

Can I dispute my credit score?

Can Factual Data Consumer Assistance explain why I was denied credit?

I received a call from Factual Data. What should I do?

CONSUMER ASSISTANCE CONTACT INFORMATION

Factual Data

Attn: Consumer Assistance
PO Box 1055
Pittsburgh, PA 15230
P (800) 929-2712
F (866) 516-3502

Fair Isaac Corporation

www.myfico.com
P (888) 446-6785
Website

Free Annual Credit Report

www.annualcreditreport.com
P (877) 322-8228
Website

TransUnion

P.O. Box 1000
Chester, PA 19022
P (800) 888-4213
Website

Experian

P.O. Box 2002
Allen, TX 75013
P (888) 397-3742
Website

Equifax

P.O. Box 740241
Atlanta, GA 30374
P (888) 289-0201
Website